Privacy Policy
Jazzy Limousine & Shuttle (“Jazzy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal and confidential information collected during our operations. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, phone number, email address, billing address, and payment information when you book a ride or fill out a quote form.
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Trip Details: Pickup/drop-off addresses, dates, times, and passenger names.
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Affiliate and Client Data: Business contacts, preferences, and service notes exchanged under confidentiality agreements.
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Chauffeur and Staff Info: Employee contact information, I-9 and W-4 data, and driver credentials as required by law.
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Website Analytics: IP addresses, browser data, and cookies used for site optimization and advertising.
2. How We Use Your Information
Your information is used solely to:
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Process and confirm reservations
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Communicate with you about your bookings
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Provide customer service and respond to inquiries
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Improve service quality and operational efficiency
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Enforce our Terms of Service, Driver Standards, and Agreements
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Comply with legal and regulatory obligations
3. Information Sharing
We do not sell your personal information. We may share it:
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With chauffeurs and internal personnel to fulfill services
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With vetted third-party vendors (e.g. payment processors) bound by confidentiality agreements
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With affiliates under mutual non-disclosure and non-compete agreements
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If required by law, court order, or to enforce our rights under contract
4. Confidentiality & Data Security
We maintain strict confidentiality standards, including:
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Internal access limited to authorized personnel only
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Incident reporting protocols for service degradation or unauthorized disclosures
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Strong encryption and data storage safeguards
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Non-disclosure agreements for all employees and business partners
5. Data Retention
Client and reservation data is retained for operational and legal compliance. Employee and third-party contractor data is stored as required by state and federal employment laws.
6. Your Choices
You may:
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Request a copy of your personal information
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Ask us to update or delete your data (subject to operational constraints)
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Opt out of non-essential email marketing by using unsubscribe links or contacting us directly
7. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
8. Governing Law
This policy is governed by the laws of the State of Louisiana. Disputes arising under this policy shall be subject to the jurisdiction of Orleans Parish.
9. Updates to This Policy
We reserve the right to amend this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.
10. Contact Us
If you have questions about this policy or your data, contact:
Jazzy Limousine & Shuttle
1615 Poydras Street, Suite 900-130
New Orleans, LA 70112
📞 (504) 320-8448
✉️ info@jazzytransportation.com