Privacy Policy
Last updated: June 8, 2026
1. Information We Collect
Jazzy Limousine & Shuttle (“Jazzy,” “we,” “us”) collects personal information that you voluntarily provide when requesting a quote, booking a reservation, or contacting us. This includes: name, phone number, email address, pickup and drop-off locations, flight numbers (for airport transfers), and payment information processed securely by our PCI-compliant payment processor.
2. How We Use Your Information
We use the information we collect to:
- Provide luxury transportation services you have booked
- Track flights in real time for MSY airport pickups
- Send reservation confirmations, reminders, and updates
- Process payments and refunds
- Improve our services and customer experience
- Send marketing communications (only with your explicit consent)
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as necessary to provide our services (e.g., sharing flight info with chauffeurs) or as required by law. Payment data is processed by our third-party payment processor and is never stored on our servers.
4. Cookies & Analytics
Our website may use cookies and Google Analytics 4 (GA4) to understand how visitors use our site. You can disable cookies in your browser settings. GA4 data is anonymized and used solely to improve our website and marketing.
5. Call Tracking
We may use third-party call tracking services (such as WhatsConverts or CallRail) to record and analyze phone calls for quality and training purposes. Call recordings are stored securely and accessed only by authorized personnel.
6. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected] or (504) 320-8448.
8. Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
Jazzy Limousine & Shuttle
New Orleans, LA 70112
Phone: (504) 320-8448
Email: [email protected]